Booking:
Appointments:
- Services are paid in full during booking.
- It is extremely important that you book for the exact service you need. This way I can allot the appropriate amount of time for your appointment. If you are unsure what to book, I can help you with that! Please email inquiries to Amberstyles@hairapy101.com and we can go over your options :)
- All appointments must be scheduled online. Appointments are not scheduled by phone or in salon. No walk in appointments.
- Luxury Extension services typically book out the entire day and require for extensions to be set aside and prepped. Cancelling this service without rescheduling more than 48 hrs will only receive a 20% refund. Same day cancellations are non-refundable.
- If you need to reschedule less than 48hrs, I understand life happens! Please send and email or call the salon and leave a voicemail if you need to cancel and the system says you cannot cancel/reschedule online. You are allowed one reschedule and your payment will be transferred to the new appointment. resch within 72 hours of your missed appointment to avoid forfeiting your payment. If you have to reschedule for a second time you will forfeit the your payment and need to book a new appointment. A NO CALL/NO SHOW will result in forfeiting payment and no longer being serviced moving forward.
- Hairapy 101 LLC is located at 511 Salfordville Rd Harleysville PA 19473. Once in the lot, please look for a white cottage with a red door and a #5 on the building. There a 2 parking spaces directly in front of the salon. If you find your GPS has taken you to the wrong location please search " BAM Aesthetics Harleysville" and you will be brought into the same parking lot as Hairapy 101.
- If the doors are locked when you arrive, CALL ME so I can let you in. If you text me, there is a chance that I may not see it.
- If you arrive early, I appreciate if you wait in your vehicle until your scheduled time.
- PLEASE CALL IF YOUR RUNNING LATE. Life happens and I totally understand :). There will be a 15 minute grace period. After 15 Minutes, you may need to reschedule your appointment.
- If for any reason there is an unforeseen delay in my schedule I will give you a call early to respect your time and figure out the best way to move forward..
- Cash Payments are NOT accepted to pay for services that are added during the appointment. Cash tips are accepted. A payment link will be sent to you to satisfy immediately or you can pay using the card processing machine.
- Debit and Credit Cards are accepted (Visa, Master Card, American Express and Discover)
Payments:
our POLICIES
Cancellations & Reschedule
- K-Tip appointments typically reserve a large portion of of the schedule and require hair to be set aside and prepared specifically for your service.
- At least 7 days' notice is required to reschedule without a fee.
- One complimentary reschedule made at least 7 days in advance is permitted, and your existing payment will transfer to the new appointment. If you choose to cancel instead, 50% of payment is refunded.
- Rescheduling within 7 days requires a $500 rescheduling fee before booking a new appointment can be reserved.
- If the scheduling fee is declined, the appointment will be considered a cancellation and the K-Tip cancellation policy will apply.
- Genuine emergencies or unforeseen circumstances will be reviewed individually.
- If Hairapy 101 must reschedule due to and emergency or unforeseen circumstance, your full payment will transfer.
- Same-day cancellation or no-call/no-show: Full payment is forfeited.
- It is required and greatly appreciated that if you need to CANCEL/RESCHEDULE an appointment, that you do so 48 hrs before your appointment time. This allows for consideration of my time, and other clients. Reference your confirmation email for a reschedule/cancel link.
- For non-extension. services, cancellations made more than 48 hrs in advance without rescheduling are eligible for a 50% refund.
- Cancellations made less than 24hrs of your appointment and same day cancellations will not receive a refund.
- If you need to reschedule within 48 hours and the online system no longer allows changes, please email the salon
- One reschedule is permitted, and your payment will transfer to the new appointment. The new appointment must be booked within 72 hours of the original appointment to retain your payment.
- A second reschedule will result in forfeiture of the original payment and a new appointment must be booked.
- Unforeseen circumstances will be considered individually at the owners discretion.
- A no-call/no-show results in forfeiture of payment and you will no longer be serviced by Hairapy 101.
K-Tip/Extension Appointments
Salon Experience & Guests
- Quiet laptop or device use is welcome. Any audio from your phone, tablet, or laptop must be listened to through earbuds, such as AirPods, at all times. Over-ear or on-ear headphones cannot be worn during services because they interfere with access to your hair.
- Virtual meetings, FaceTime calls, Zoom meetings, and extended work calls cannot be accommodated during your appointment.
- For safety, walkways and service areas must remain clear, so laptop charging cords and extension cords cannot be accommodated. Please arrive with your devices fully charged.
- The salon environment, including music and normal conversation, will not be adjusted for calls or meetings.
- To be considerate of space, only one personal bag/purse and one piece of outerwear are permitted in the salon. All personal belongings must be placed in the designated area during your appointment.
- Salon slippers or non-slip grip socks will be provided for your comfort during your appointment. Shoes may also be placed in the designated basket.
- No additional guests are permitted. Only the client receiving services may remain in the salon during the appointment.
- For clients under 13, one caregiver may remain in the designated waiting area.
- Bringing an additional guest who cannot leave may result in the appointment needing to be rescheduled, and the applicable rescheduling policy will apply.
You are responsible for reviewing all policies in their entirety before each booking. By scheduling an appointment, you acknowledge and agree to the policies outlined below
